Queue Management : Create a school queues systen and customize queue settings (e.g., billing, registrar, alumni, visitor inq). : View and manage all active queues, including the ability to pause or close a queue. : Reorder customers in the queue if necessary (e.g., for priority customers). Customer Information : Access customer information such as name, contact details, and queue number. : Manually send notifications to customers (e.g., calling them forward). Reporting and Analysis : View real-time statistics on queue length, wait times, and customer flow. : Access historical data on queues for analysis and trend tracking. : Generate reports on staff and queue performance. Settings and Configuration: : Mnage roles and permissions for staff members using the system. : Adjust settings such as maximum wait time, operating hours, and notifications. Communication and Feedback: : Post announcements to customers in queues (e.g., delays, changes in schedule). : Collect feedback from customers about their queuing experience. Integration Security: : Options to integrate the queuing system with other platforms (e.g., CRM, appointment scheduling). : Manage security settings, including data protection and access control.